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Is your portal or storefront compelling? Is it easy for your customers to use? If you’re a triple- or quad-play service provider, do you offer a consistent experience across mobile, Web and TV that’s optimized for each screen? Personalization and great content without an engaging and intuitive interface won’t deliver a differentiating customer experience. You need usability experts that can help you design your portal or storefront in a user-centric way that’s based on your business needs and objectives.

The Experience Design Center (XDC) team is a unit within Amdocs Interactive, comprised of a group of highly skilled design and usability professionals responsible for creating the look and feel of our customers’ portals based on their brand values. We learn who our customers’ customers are, and their goals, and ensure the design fits the user profiles and their main usage flows. Engaged in hundreds of projects since 2005, XDC uses industry-based design processes and constantly refines them to allow us to create industry-leading user interfaces that deliver an experience that delights our customers’ customers.

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Benefits

  • Increase customer stickiness by delivering a delightful customer experience
  • Increase mobile content sales and data usage by making it more intuitive for customers to use
  • Get the most advanced portal in the industry and the best user interface design from the same vendor